Our shipment tracking software can make your and your customers’ shipping experience easier and more efficient. Don’t miss out on the many benefits of getting top-notch tracking! With shipment tracking software, you will:

Save Time

Save time, energy, and frustration by eliminating assisted order tracking. Each client will have access to personalized shipping notifications that provide detailed tracking information. This type of effective and efficient communication eliminates the need for manual notifications, freeing up time and team members. 

For example, the consumer products company Scentsy significantly accelerated carrier service configuration by working with ShipERP. Furthermore, Scentsy easily facilitated its high daily shipment volumes.

Improve Clarity With Transparent Tracking and Data Storage

When you use our cloud-based shipment tracking, order statuses will be clear — without leaving room for confusion. You and your customers will have easy access to the whereabouts of each shipment. 

Most companies don’t keep their tracking and proof of delivery data for very long. In fact, many major parcel carriers only keep shipment data for up to 90 days and proof of delivery signatures for 18 months! 

With the right supply chain tracking software, like ShipERP, you can store data for as long as you need it. How long you should store the tracking data for shipments is up to each company. However, consider the following before making a decision:

• Industry-specific requirements
• International, national, and local legislation
• Customer needs
• Your business requirements

As a general rule, storing data long-term and protecting yourself is better than not having access to data when you need it.

Provide Customer Satisfaction

Your customers will receive peace of mind with ease of shipment tracking and the notifications they receive about their orders. Marialisa Aversano, Customer Service Manager at Belimo, shared, “If the customer wants to know the price difference between air shipment or a ground shipment or a freight shipment versus parcel, we’re able to do that [with ShipERP]. It’s been a huge saving for all of us. The customers are thrilled. We’re very happy.”

Keep Your Team Accountable

By implementing an efficient logistics tracking system, you can ensure that every member of your delivery team is held accountable for their actions. With clear, easy-to-access information available to you and your customers, you can create a clear sense of trust and accountability. There will be no questions of if or when a shipment has arrived. 

You’re also investing in additional protection — for your company and yourself — by providing clear, high-integrity data that follows the entire shipping process.